Privacy Policy

CrossPeak Solutions LLC ("CrossPeak Solutions," "we," "us," or "our") respects your privacy. This policy explains what information we collect through crosspeaksolutions.com and our related apps and tools (collectively, the "Services"), how we use it, and the choices you have.

Information we collect

• Information you provide. When you fill out a contact or "Get In Touch" form, request a case study, book time with us, or otherwise reach out, we collect what you submit — for example your name, email address, company, and message.
• Usage & analytics data. Like most websites, we automatically collect standard technical information (pages viewed, referring page, approximate location from IP, browser/device type, and similar) to understand how the site is used and to keep it secure.
• Cookies & similar technologies. We use cookies and comparable technologies for core site functionality and for analytics. You can control cookies through your browser settings.

How we use your information

• To respond to your inquiries and provide the services you request.
• To operate, maintain, and improve the Services.
• To understand site traffic and content performance.
• To communicate with you about CrossPeak Solutions, when you've asked us to.
• To meet legal, security, and compliance obligations.

Social media & third-party platforms

CrossPeak Solutions maintains pages on LinkedIn, Facebook, Instagram, and YouTube, and our site may link out to posts on those platforms. When you interact with us on a third-party platform, that platform's own privacy policy governs the information you share there — not this one. We may use those platforms' official APIs (for example, to display or analyze our own published posts), but we do not use them to collect personal information about individual visitors to our own site.

Sharing your information

We do not sell your personal information. We may share information with service providers who help us operate the Services (for example, hosting and analytics providers), each bound to use it only to provide that service to us, or when required by law.

Data retention

We keep information for as long as reasonably necessary for the purposes described in this policy, or as required by law, and then delete or de-identify it.

Your choices

You can ask us what personal information we hold about you, request a correction, or request deletion, by emailing us at the address below. We'll respond within a reasonable time.

Children's privacy

The Services are intended for a business audience and are not directed to children under 13, and we do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. The "Effective date" above reflects the most recent revision; material changes will be posted here.